Cancellation Policy: The ongoing outbreak of COVID-19 has resulted in an increased number of travel restrictions and event cancellations. To accommodate these unexpected changes to our customers’ travel plans, Best Price Mobility has deemed it appropriate to make the following temporary amendments to our cancellation policy:
If your Cruise or Event has been canceled as a result of COVID-19 (i.e. not canceled by the renter), we will be providing:
Additionally, any rental that is affected by an event or cruise cancellation will not be charged the standard “short notice” fee, even if the cancellation occurs the day of the rental. This does not apply to cancellations that occur after the rental period has already started.
Equipment Sanitization: While it has always been Best Price Mobility’s policy to thoroughly clean our mobility equipment prior to each rental, we are taking steps to ensure our equipment receives additional sanitization during this period. These measures include:
We will maintain these standards as we continue to evaluate the situation.
More information: For more information about coronavirus, visit the CDC website.